Author: SoundCommerce

Four Operations Lessons Brands Can Learn From Amazon

Free same-day shipping. Sunday delivery. Delivery by Prime Air. Sidewalk Robot… or Drone. In the last two decades, Amazon has redefined the meaning of what it means to be a world-class retailer. In the process, they’ve set new consumer expectations in not only retail, but countless other industries. It’s awe-inspiring — and if you’re a […]

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The End and Beginning of Retailing

Buy N Large. Credit Disney / Pixar. I was struck again this morning by the volume and tenor of mainstream news covering retail and ecommerce. Stories regarding the rise of Amazon and the end of retail are nothing new. What is striking about the latest stories is the ever faster pace at which the change […]

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CRaP vs. Customer Ecstasy: The Unit Economics Tightrope

The ecommerce community is up in arms about Amazon’s drive to eliminate “CRaP” products from their business. CRaP is the acronym for “Can’t Realize a Profit,” and it speaks to the poor unit economics of many products live within the Amazon catalog. Amazon prides itself on driving “customer ecstasy” through experiences driven by world-class, data-driven […]

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Brand, Do You *Even* Disrupt?! Episode III

A 9-Part Guide to the Core Business Models Driving D2C Brands. Until you, the disruptive DTC market, tell us otherwise, this is our final installment in The SoundCommerce Guide to Core Business Models Driving D2C Brands. (Yeah, it’s an SEO mouthful). It turns out there are only eight (wait, nine!) business model variants that allow […]

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Brand, Do You *Even* Disrupt?! Episode II

A 9-Part Guide to the Core Business Models Driving D2C Brands. PARTS 4, 5 and 6. It turns out there are only nine business model variants we’ve observed in the wild which allow a D2C brand to successfully engage consumers, disrupt incumbents, and change the world. In the lead up to ShopTalk March 3 in […]

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Brand, Do You *Even* Disrupt?!

A 9-Part Guide to the Core Business Models Driving D2C Brands. PARTS 1, 2 and 3. It turns out there are only nine business model variants we’ve observed in the wild which allow a D2C brand to successfully engage consumers, disrupt incumbents, and change the world. In the lead up to ShopTalk March 3 in […]

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