Retail Operations
Use data you can trust to reduce returns, improve fulfillment programs, and drive amazing customer experiences.
Data you can trust to identify product and fulfillment opportunities.
SoundCommerce connects your product and fulfillment data so retail operations can drive data-driven business decisions with trusted insights.
Product Assortment and Inventory Levels
It’s challenging to plan inventory levels across your entire product assortment.
SoundCommerce helps merchandising teams identify top-selling SKUs by revenue and profit, as well as SKUs with excess inventory to optimize discounting strategies that positively impact both revenue and profit.
Product Returns
Returns are expensive. The initial cost of the order, the return shipping cost, plus the cost to restock the returned item all have a substantial negative impact on revenue and contribution margins.
SoundCommerce enables product teams to reduce the revenue and profit impact of returned items and assist with inventory planning and discount strategies.
Fulfillment and Delivery Latency
Are you spending marketing dollars to acquire shoppers only to disappoint them with operational exceptions like stockouts and late deliveries?
SoundCommerce extracts, standardizes, and models all of your marketing and operations data to help you identify the most effective ways to deliver innovation, value, and great experiences for your customers — without sacrificing profits.
Empower your retail operations and merchandising teams.
SoundCommerce easily unifies your fulfillment and product data to enable a complete view of your business.
Customized reporting with no-code drill- down for non-technical users
Drive understanding of performance with data that everyone can trust
Predefined data sets for analysis and orchestration that can be customized
Validate and trace the transformation of data throughout the organization
Improve product assortment and fulfillment operations to drive profit.
Optimize discount strategies to positively impact revenue, profit, and inventory levels.
Enable a single source of truth for warehouse and store performance through the lens of the order lifecycle, operational exceptions, and fulfillment and delivery latency.
Identify top SKUs, categories, styles, and colors by revenue and profit to proactively impact product assortment and manage inventory planning.
Confidently view real-time order flow and open order aging to prioritize high-value open orders.
