Open Positions

Customer Success Lead

(Fully Remote in the USA)

SoundCommerce is looking for a detail-oriented, organized, customer-facing teammate to work with our clients post-implementation – for new clients and existing clients that are looking to add new products to their contract. Your main goal will be to successfully onboard and train clients onto our data platform and ensure adoption. You will work closely with the Sales Manager, the Implementation Manager, and Product Manager to understand each client’s business drivers. The end goal is to accelerate time to value through training and adoption, utilizing the features appropriate for their business needs. This position requires strong communication and collaboration skills, as well as a foundation in retail data analytics.

Data Analyst / Project Manager

(Fully Remote in the USA)

The SoundCommerce Retail Data Analyst / Project Manager of Data Initiatives has dual responsibilities within the Implementation & Delivery Quality function, acting as both a hands-on data analyst and a project manager for customer data pipeline & analytics projects.